Skip to main content

Payments

The /portal/payments page shows the history of payments already processed on the billing account — regardless of method or originating invoice. It is the statement view, useful for accounting checks and billing questions.

Information per payment​

  • Date of processing
  • Amount
  • Method — card, boleto, PIX, transfer
  • Status — succeeded, pending, failed, refunded, chargeback
  • Related invoice — link to the originating invoice
  • Gateway — when relevant (for support only)

Filters​

  • Status
  • Method
  • Date range

Payment detail​

At /portal/payments/[id] the customer sees the receipt:

  • Payment identifier
  • Paying customer, billing account
  • Invoice settled and its items
  • Method used (last 4 digits of the card, boleto bank, PIX key)
  • Detailed status and gateway message
  • Button to download the receipt as PDF

Refunds and reversals​

When a payment is refunded by the organization, the status becomes refunded and a link points to the refund record. The corresponding credit (if any) appears in Credits.

Screenshot — list​

Payment history in the portal

Screenshot — detail​

Payment detail with receipt and related invoice