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Subscriptions

The /portal/subscriptions page lists the subscriptions linked to the authenticated billing account. Each row shows the plan, status, recurring amount, next cycle and available actions.

Information shown​

  • Plan and items — main product and add-ons.
  • Status — trialing, active, past_due, paused or canceled.
  • Cycle — monthly, quarterly, semiannual or annual.
  • Recurring amount — in reais, formatted as R$ 1.234,56.
  • Start of the current period and next cycle.
  • Payment method — card ending, boleto or PIX.

Available actions​

Depending on the organization's configuration, the customer can:

  • Change plan — guided flow with a proration preview before confirming.
  • Cancel — schedule cancellation at the end of the cycle or cancel immediately (if allowed).
  • Pause — temporarily stop billing.
  • Update method — change the card without affecting the subscription.

Subscription detail​

When clicking a subscription, the customer sees the detail page (/portal/subscriptions/[id]) with:

  • History of invoices generated by the subscription
  • History of changes (plan, items, pauses)
  • Event timeline
  • Related documents (contract, original proposal)

Screenshots​

Subscription list​

List of subscriptions in the customer portal

Subscription detail​

Subscription detail with invoice and change history